At Cuddles N Cosmos, every creation is thoughtfully handcrafted and delivered with the same care with which it is made. We partner with trusted logistics providers to ensure your order reaches you safely and seamlessly. This Shipping Policy outlines our order processing, delivery timelines, and shipping terms.
Order Processing
Once your order is placed and payment is successfully confirmed, you will receive an order confirmation email detailing your purchase.
All our pieces are made-to-order and handcrafted with attention to detail. The standard processing time is 7–10 business days, depending on the intricacy of the design.
Custom or bespoke orders may require additional time, which will be communicated at the time of order placement.
For time-sensitive requirements, we recommend connecting with us on WhatsApp at +91 89880 96666 prior to placing your order.
Shipping & Delivery Timelines
Domestic Orders (India)
Orders are typically delivered within 5–7 business days from the date of dispatch.
Please note that delivery timelines are indicative and may vary based on location, weather conditions, or operational delays with our courier partners. While we strive for timely delivery, such delays remain beyond our control.
Shipping Charges
Standard Shipping
Complimentary shipping is offered on most orders within India.
Express Shipping
For expedited delivery, we offer an express shipping option at an additional charge of ₹550 across India.
Express orders are delivered within 10–12 working days. Kindly select this option at checkout if you require priority delivery.
Packaging & Quality Assurance
Each order is elegantly and securely packaged to ensure it arrives in pristine condition.
We request you to inspect your parcel at the time of delivery. In the rare event that the package appears damaged, please do not accept the delivery. Kindly take clear photographs and video of the parcel and share them with us on WhatsApp at +91 89880 96666, allowing us to promptly assess and arrange a replacement.
Please note that claims cannot be accepted once a damaged parcel has been received.
Order Tracking
Once your order is dispatched, tracking details will be shared via email, WhatsApp, or SMS.
You may monitor your shipment using the provided tracking link or through the courier partner’s official website.